Guides and research
Take one question further.
You may be thinking about a care team, a practice idea, a class, or your own care. Start with the question that brought you here.
These pages give you a place to read, compare, and get ready for a conversation.
Listening for the whole picture, team roles, follow-up, and what pain and hospice teams know.
Payment, staffing, and getting ready to change.
Lessons that keep roles, rules, and duties clear.
Plain questions to bring to your care team.
The sources and methods behind our work.
See the person behind the plan
Whole-person care makes room for the body, feelings, relationships, daily life, identity, and meaning. Read the introduction and the questions a team can use.
Think through a practice idea
Before you choose how to pay for a service, describe the care you hope to give. Who would it serve? What would the team do? What would it need?
The practice review helps a team look at one person’s needs and the whole picture. Then it asks for one handoff and one change to try.
Compare care and payment
Similar work can be paid in different ways. Read how to tell the arrangements apart and what each one asks. If you are looking at Medicare, the question sheet helps you sort the service, the roles, and the coverage.
Kedge, a separate company, helps practices work through the specific rules for their situation.
For patients and families
Knowing your team starts with three things. Who is on it? What does each person do? Who do you call when something changes? Read questions you can bring to your own care team.
For teaching and discussion
A good class can begin with one idea. The care a team hopes to give is one thing. The support that makes the work possible is another. Both need attention.
Ask learners to describe both. Which questions are about the person’s goals? Which are about roles? Which are about payment? Keep the open questions in view.
Read the evidence in context
Research can help us look at a care model. What it means depends on who was studied, what care they got, and what was measured. A finding about one clinic is not a promise about every clinic.
Our evidence pages explain how we tell research, rules, opinion, and our own advice apart.
Educational only. Not legal, billing, coding, clinical, or compliance advice. Do not submit patient or claim information through public website forms.