WEBSITE CONCERNS
Notice something that seems wrong?
If a page behaves unexpectedly or appears to expose information it should not, send a brief description. You can make a useful first report without sharing the information itself.
Describe what you observed
01
Where
Give the page address or feature involved. Tell us whether the issue appeared on this CIN website or on a separate service.
02
When
Give the approximate date and time you noticed it, and whether it happened once or more than once.
03
What happened
Describe the steps that led to the issue and what appeared unexpected. Leave out passwords, access keys and personal records.
Do not include the sensitive material
If the problem involves another person’s information, describe the type of exposure without copying the contents. Leave screenshots containing personal information out of the initial message. No patient information or payment-card details are needed.
Use the right service’s contact route
For an Amazon account or order issue, use the tools in that account. For another organization’s app or website, use its own support contact. This address is for concerns about CIN’s website.
A reading or navigation problem?
A broken link, inaccessible control or difficult-to-read page may fit the ordinary help route. Either way, a clear description of the problem is useful.
Send a brief website concern.
Start with a description rather than confidential files. Tell us which page or feature needs attention.